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Help centre

FAQ

Clear answers to the questions we hear most about working with us.

Help Centre

How Can We Help You?

Quick answers about working with us. Can't find what you need? Our team replies within one business day.

Showing all 12 questions

Getting Started

We are a full-service IT company. We build AI solutions and automation, custom software, websites and web apps, mobile apps and online stores. We also handle cloud and DevOps, data and business intelligence, UI/UX design, digital marketing and SEO, and ongoing maintenance and support.

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Send us a message through the contact form or email us with a short description of what you need. We will arrange a free consultation call to understand your goals, then send a written proposal with scope, timeline and cost. There is no obligation until you approve it.

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Yes. We work with clients remotely across time zones, using video calls, shared project tools and overlapping working hours to keep everyone in sync.

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Pricing & Timelines

Every project is different, so we quote after understanding your requirements. You can choose a fixed price for clearly defined projects, a dedicated team for ongoing product work, or hourly developers for flexible support. Costs are agreed before work starts, with no hidden fees.

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A business website usually takes a few weeks. Larger software, mobile and AI projects are delivered in stages over a few months, often starting with a first working version you can use and test early. We agree on the timeline before we start and share progress every week or two.

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Working Together

You get a dedicated point of contact, regular progress updates and demos of working software at the end of each sprint. You can also follow progress in a shared project board and talk directly with the people building your product.

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We choose technology based on your needs, not trends. Our team works with Laravel, PHP, Node.js and Python on the back end; React, Next.js, Vue and Angular on the front end; Flutter, React Native, iOS and Android for mobile; and AWS, Azure and Google Cloud for hosting. For AI we use leading models such as OpenAI and Claude.

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Yes. We regularly integrate new software with existing systems, databases and third-party services such as CRMs, ERPs, payment gateways and accounting tools, so your data flows between them automatically.

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Yes. We start with a technical review of the code, hosting and documentation, give you an honest report on its condition, and then fix, improve or continue building it.

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Ownership & Security

You do. Once the project is paid for, we hand over the full source code, designs, documentation and access to all accounts and services we set up for you.

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Yes. We are happy to sign a non-disclosure agreement before you share any details, and we treat your data, ideas and business information as strictly confidential.

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Support

Yes. Our maintenance plans cover monitoring, security updates, backups, bug fixes and new features, with agreed response times, so your product stays secure and keeps improving after go-live.

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